My Basket

Terms & Conditions

Welcome to RD Enterprises Ltd (trading as RD Cash & Carry Wholesale and Distribution). These Terms & Conditions govern all sales and transactions between RD Enterprises Ltd (“the Company”) and our customers (“the Customer”). By placing an order with us, you agree to comply with and be bound by these Terms.

1. Definitions

  • Company – RD Enterprises Ltd, trading as RD Cash & Carry Wholesale and Distribution
  • Customer – Any business or individual purchasing goods from the Company
  • Goods – Products supplied by the Company to the Customer
  • Terms – These Terms & Conditions of Sale

2. Application of Terms

  • These Terms apply to all sales unless otherwise agreed in writing by the Company.
  • Any terms proposed by the Customer are void unless expressly accepted by the Company in writing.
  • These Terms override any other agreements unless stated otherwise in writing.

3. Account Setup & Credit Facility

  • Credit accounts are offered at our sole discretion, subject to approval.
  • Standard credit period: 30 calendar days from invoice date.
  • We may vary, suspend, or withdraw credit facilities without prior notice.
  • Signing the delivery note confirms acceptance of these credit terms.

4. Pricing

  • All prices exclude VAT unless otherwise stated.
  • Prices may change without notice.
  • Orders are accepted at prices applicable at the time of delivery.

5. Orders & Delivery

  • Orders can be placed in writing, by phone, or via email.
  • Delivery times are estimates only.
  • Risk in the Goods passes to the Customer upon delivery.
  • A signed delivery note is proof of delivery and acceptance of these Terms.
  • We are not liable for delays beyond our reasonable control.

6. Payment Terms

  • Invoices are issued on dispatch or delivery date.
  • Payment is due in full within 30 days unless otherwise agreed.
  • Late payments may incur interest at 8% per annum above the Bank of England base rate.
  • Persistent late payment may result in withdrawal of credit facilities.
  • The Customer is liable for all costs related to debt recovery.

7. Retention of Title

  • Ownership of Goods remains with the Company until full payment (including VAT & interest) is received.
  • Until then, Goods must be stored separately and remain identifiable as Company property.
  • We reserve the right to reclaim unpaid Goods.

8. Returns & Claims

  • Goods must be inspected upon delivery.
  • Claims for damage, shortages, or discrepancies must be made in writing within 24 hours.
  • No returns accepted without prior written approval.
  • Returned Goods must be unused, in original packaging, and have an authorisation reference.

9. Customer Obligations

  • Payment cannot be withheld due to unrelated disputes or counterclaims.
  • An authorised representative must sign the delivery note upon receipt.
  • A signed delivery note confirms acceptance of the Goods and the 30-day credit terms.

10. Liability

  • Our liability for defective Goods is limited to replacement or refund.
  • We are not liable for indirect or consequential loss, including lost profits.
  • These Terms do not limit liability for death, injury, or fraud.

11. Force Majeure

We are not liable for delays or failures due to events beyond our control (e.g., strikes, natural disasters, government actions).

12. Governing Law

  • These Terms are governed by the laws of England and Wales.
  • Any disputes will be handled by the courts of England and Wales.

Accounts & Credit Enquiries:

Accounts Department – RD Enterprises Ltd

Address: Unit 13 Buzzard Creek Industrial Estate, Barking, IG11 0EL

Email: info@rdwholesaleuk.com | Phone: +44 20 35041342